Keep your users up and working!
If your desktop computers and printers are not functioning, neither are your employees. It happens all the time; just as your employees are ready to print a client presentation they worked on all weekend, a hard drive crashes, a blue screen appears, a SIMM fails. The issue can’t be resolved remotely, your resources are not available, or the replacement part is on backorder. Sounds familiar?
Does your organization have the resources to:
- Resolve end user problems quickly and effectively?
- Configure and image workstations using a standard software load and process?
- Test and assess new software before execution?
- Handle all end user requests, from installing specialized software to large office moves or technology refresh projects?
Corus Managed Services is here to help. Let us work with your organization to provide cost-effective solutions that will drive your business forward.
Our Deskside Support solution can support a wide range of desktop and laptop hardware and software. Our solutions can be customized to fit your needs – from coverage on an “as needed” basis to complete responsibility for procuring, staging, testing, deploying, and tracking workstations. Corus Managed Services offers both Response and Resolutions SLAs – you can prioritize each and receive the priority of service that you select.
Choose a Deskside Support solution today and start realizing the benefits of managed services:
- Significantly reduce your Deskside support costs
- Obtain predictable monthly costs
- Work with top-level technical resources and industry experts, including highly skilled resources in the most current technology
- Avoid the headache of resource scheduling, training, and turnover
- Take advantage of parts inventories and “hot swap” machines to ensure less end user downtime and a stronger focus in the growth and profitability of your business
- Receive superior service levels formulated based on your priorities
- Focus your valuable IT resources on strategic initiatives instead of Service Desk operations
Contact Corus
Contact us today and start planning for a more cost effective Desktop Support solution!